It may due to APNS expiration or incorrect


  1. Please go to Apple > APNS > APNS Info

  2. Check if the current certificate is expired.  If yes, please follow the instructions to update

  3. If no, please go to Device > Device Management

  4. Tap on the Device Name which is disconnected

  5. In Device Detail page, scroll down to APNS Cert UID

  6. If there is a notification of APNS is incorrect, please copy the last part of the UID (should be a mix of characters and numerics)

  7. Go to https://identity.apple.com/pushcert to find the certificate matching the last part of the device UID. Download that certificate and update to ESP again