ESP 2.0 - iOS Frequently Asked Questions (English Only)
After you have added the new devices' Serial Numbers and assigned to ESP MDM in your ASM, you have to go to ESP Admin Console and perform the follow tas...
Wed, 19 Aug, 2020 at 9:20 PM
It may due to APNS expiration or incorrect Please go to Apple > APNS > APNS Info Check if the current certificate is expired. If yes, please ...
Wed, 19 Aug, 2020 at 9:21 PM
Go to Profile > Create New Provide Profile Name and tab + New Configuration Select Wi-Fi from the dropdown Provide SSID and Password accordingl...
Wed, 19 Aug, 2020 at 9:22 PM
Yes. ESP support multiple blueprints Go to Settings > Blueprint > ＋ Create New Provide Name and Select Target Devices, and set profiles, wall...
Wed, 19 Aug, 2020 at 9:23 PM
First create a profile with web clip : Go to Profile > Create New > Web Clip Provide Profile Name, and tab + New Configuration button Selec...
Wed, 19 Aug, 2020 at 9:24 PM
Go to Settings > Home Screen Layout > Tap + Create New or + Create New from App Label Name the Layout Drag and drop the apps or groupi...
Wed, 19 Aug, 2020 at 9:32 PM
For some unmanaged apps, e.g. Apple native apps Garageband, Numbers, you may need to remove them manually from the iPads. To remove apps manually, pleas...
Wed, 19 Aug, 2020 at 9:34 PM
ESP directly synchronises with your ASM account DEP once you trigger Update DEP. Please check the following 3 issues : ASM login ID is consistent wit...
Wed, 19 Aug, 2020 at 9:35 PM
Apple Native Apps, including Calendar, Map, TV, Voice Memo, and many others, come with iPads. Sometimes, they are not managed by MDM or have a problem to o...
Wed, 19 Aug, 2020 at 9:36 PM
Applying profile "Disable Social Account Settings" onto the devices will prevent students from logging in. In Admin Console, go to D...
Wed, 19 Aug, 2020 at 9:38 PM