This mostly happens to those Apple Native Apps (Clips/Keynote/Pages/.....), and apps not installed via MDM.  


  • Device > Device Management

  • Select a Device

  • In device detail page, tab Apps > Check the far right column


To switch apps to manage, go to 

  1. Device > Device Management

  2. Select a Device

  3. Actions > Apps > Manage Apps

  4. Select the Apps you want to manage

  5. Confirm