ESP 2.0 - iOS Frequently Asked Questions (English Only)

How to Set Wi-Fi Private Address off? ( iOS14 or above)
1)Profile > Create New > New Configuration > Select Wi-Fi > Provide Wi-Fi info and Turn on Disable Association Mac Randomization > Save ...
Fri, 28 May, 2021 at 12:11 PM
What if MDM Expiry Date is passed?
This is the ESP MDM Server validity at Apple, not your school contract with our ESP service.  ESP will perform remote update periodically, simply keep all y...
Fri, 28 May, 2021 at 12:41 PM
How to handle when a BYOD student no longer study in my school?
This process will involve wiping device and administrative work in your Apple School Manager (ASM) account.  So please sync the data properly and get ASM lo...
Fri, 28 May, 2021 at 1:00 PM
Implementation - Recommended Workflow
For those DEP devices which purchased through Apple Education Reseller, we recommend to following workflow:
Fri, 28 May, 2021 at 1:07 PM