ESP 2.0 - iOS Frequently Asked Questions (English Only)
To hide instead of uninstall those Apple Native Apps, such as Calendar, Voice Memo, Stocks, etc. you can: In Admin Console, go to Settings > Schoo...
Wed, 19 Aug, 2020 at 9:39 PM
If you would like to clear browser history and website data in Safari, please consider to Uninstall a profile "Auto Filter Adult Content", a...
Wed, 19 Aug, 2020 at 9:41 PM
There are 2 possibilities : Sync VPP Apps Go to Apple > VPP > VPP Apps > tab Sync VPP Apps button Our system will instantaneously call Ap...
Wed, 19 Aug, 2020 at 9:43 PM
ESP supports more than 1 VPP account. That is you can use multiple Apple ID accounts to purchase VPP Apps in ASM, provided these accounts are under 1 singl...
Wed, 19 Aug, 2020 at 9:44 PM
This mostly happens to those Apple Native Apps (Clips/Keynote/Pages/.....), and apps not installed via MDM. Device > Device Management Select a...
Wed, 19 Aug, 2020 at 9:46 PM
It is because you trigger Normal Install for VPP Apps Please try again with VPP Install
Wed, 19 Aug, 2020 at 9:47 PM
Somehow, you have applied Adult Content Filter Profile, and you experience some URLs blocking. Please note that the Adult Content Filter Profile is based o...
Fri, 28 May, 2021 at 1:54 PM
Please try the following steps to unlock： 1）Device > Device Management > Select the Device > Action > Advance > Enable Lost Mode 2）...
Tue, 25 May, 2021 at 1:55 PM
First, you will need to restrict showing apps and/or web clips: Go to Profile > + Create New Provide Profile Name. Click + New Configuration. Se...
Thu, 27 May, 2021 at 1:16 PM
1. Login to Google Suite (Education) https://admin.google.com 2. Device management >> Password Settings 3. Then uncheck the box labeled "Requi...
Thu, 27 May, 2021 at 1:46 PM